Frequently Asked Questions (FAQ)
1. Where do you deliver?
We offer gift basket delivery in Toronto and the GTA, including Mississauga, Brampton, Markham, Vaughan, and surrounding areas.
2. How long does delivery take?
- Standard delivery: 4–9 business days (FREE of charge).
- Next-day delivery: Available for $10 CAD within Toronto and the GTA.
Need a last-minute gift? Contact us, and we’ll do our best to accommodate.
3. Can I customize a gift basket?
Yes! We offer custom gift baskets where you can select specific items, themes, or add a personal touch like a handwritten note. Get in touch, and we’ll create something just for you.
4. Do you offer corporate gifting?
Absolutely! We specialize in corporate gift baskets for employee appreciation, client gifts, and holiday gifting. Whether you need a single order or bulk deliveries, we can tailor baskets to match your brand and budget. Contact us at:
📧 Email: ohmybaskets.ca@gmail.com
📱 Instagram: @ohmybaskets
💬 Contact Form: Available on our website.
5. What types of gift baskets do you offer?
We curate luxury gift baskets for every occasion, including:
- Birthday Gift Baskets
- Thank You Gift Baskets
- Luxury Spa & Self-Care Gift Sets
- Gourmet Food & Wine Baskets
- Baby Shower & New Parent Gifts
- Holiday & Corporate Gifting
6. Can I include a personalized message?
Yes! Leave us a note at checkout, and we’ll get back to you with available options.
7. What payment methods do you accept?
We accept all major credit cards, PayPal, and e-transfer for seamless checkout.
8. Do you offer refunds or exchanges?
Due to the nature of our products, we do not accept returns. However, if there’s an issue with your order, contact us, and we’ll make it right.
9. How can I place an order?
Ordering is easy! Simply browse our collection, select a gift basket, and proceed to checkout. For custom or corporate orders, reach out to us directly.
10. How can I contact you?
You can reach us through:
📧 Email: ohmybaskets.ca@gmail.com
📱 Instagram: @ohmybaskets
💬 Contact Form: Available on our website.